Santala Brands | Privacy Policy

Privacy Policy

Effective Date: 23/10/2025

Santala Brands (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our marketing consultancy services.

Information We Collect:
We collect personal information you provide directly, such as your name, email, phone number, and company details. We may also collect technical information via cookies and analytics tools to improve your website experience.

Use of Information:
Your information is used to provide and improve our services, communicate with you, comply with legal obligations, and personalise your experience.

Sharing Information:
We do not sell your personal data. We may share information with trusted service providers who assist us in delivering services or as required by law. Where data is transferred internationally, especially for clients or users outside Australia, we ensure appropriate safeguards are in place in accordance with the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR).

Australian Privacy Act:
We comply with the Australian Privacy Act 1988 which sets out principles regarding the collection, use, and disclosure of personal information. You have the right to access and correct your personal information and to make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

GDPR (General Data Protection Regulation):
If you are located in the European Economic Area (EEA), we process your personal data in compliance with the GDPR. You have rights including access to your personal data, correction, erasure, restriction of processing, data portability, and objection to processing. You can exercise these rights by contacting us. We only process data where we have a lawful basis, such as consent or legitimate interest. Data transfers outside the EEA will be made under approved safeguards.

Your Rights:
Under applicable laws, including the Australian Privacy Act and GDPR, you have rights to access, correct, and, where applicable, request deletion or restriction of your personal information. Contact us to exercise these rights.

Cookies:
Our website uses cookies for functionality and analytics. You may control cookie preferences via your browser settings.

Data Security:
We implement reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.

Changes to This Policy:
We may update this policy periodically. Updates will be posted on this page with an updated effective date.